Dubai Launches Eqamh GPT: New AI Platform to Help Government Employees Work Faster
By Eyad
Dubai has launched **Eqamh GPT**, a new internal generative artificial intelligence platform designed to improve government work efficiency, employee productivity and daily task management.
The platform was introduced by the [General Directorate of Identity and Foreigners Affairs – Dubai](https://gdrfad.gov.ae/) through its Digital Services Sector. It is designed specifically for employees and authorised users, helping them complete workplace tasks faster using AI-powered support.
The launch reflects Dubai’s wider push to adopt artificial intelligence across government operations, improve public sector performance and build smarter digital services.
## What is Eqamh GPT?
Eqamh GPT is an internal generative AI platform developed to support employees at GDRFA Dubai.
The system allows staff and authorised users to interact with an AI-powered platform that can assist with daily administrative, content and knowledge-based tasks.
Unlike public AI tools, Eqamh GPT is designed for internal government use, making it more aligned with the needs of employees working inside a government entity.
## What can Eqamh GPT do?
Eqamh GPT can help employees perform a wide range of tasks more efficiently.
According to Gulf News, the platform can support employees with drafting and refining content, summarising long documents, extracting key information, generating ideas and outlines, simplifying technical and policy-related material, answering queries and supporting bilingual content creation in Arabic and English.
This can save time for employees who regularly work with documents, reports, emails, policy content, customer communication and internal knowledge resources.
## How it supports Arabic and English work
One of the important features of Eqamh GPT is its bilingual support.
Dubai government employees often work with both Arabic and English content, especially in departments that serve citizens, residents, visitors, businesses and international partners.
By helping with bilingual content creation, the platform can improve clarity, consistency and speed in communication.
This is especially useful for government departments that need to prepare public messages, internal documents, summaries, service explanations and policy-related content in both languages.
## Why GDRFA Dubai launched the platform
GDRFA Dubai manages important services related to entry permits, residency, visas, immigration procedures and customer support.
Because these services involve large volumes of documents, requests, rules and communication, AI can help employees work faster and manage information more efficiently.
The platform supports GDRFA Dubai’s digital transformation goals by helping employees reduce manual workload, access information more quickly and produce clearer content.
## Part of Dubai’s wider AI strategy
Eqamh GPT is not an isolated project. It is part of a wider movement across Dubai Government to make artificial intelligence part of everyday work.
Earlier in 2026, [Digital Dubai](https://www.digitaldubai.ae/) launched the **AI Workforce Transformation Program**, also known as **AI+**, to train **50,000 Dubai Government employees** in using AI tools effectively.
The programme is delivered in collaboration with the Dubai Government Human Resources Department and the Dubai Centre for Artificial Intelligence, under the umbrella of the [Dubai Future Foundation](https://www.dubaifuture.ae/).
This shows that Dubai is not only launching AI platforms, but also training employees to use them responsibly and productively.
## How AI can improve government productivity
Generative AI can help government employees save time on repetitive or text-heavy tasks.
For example, an employee may use AI to summarise a long document, prepare a first draft, create an outline, simplify technical language or extract key points from information.
This does not replace the role of the employee. Instead, it gives staff a digital assistant that can speed up routine work while allowing employees to focus more on decision-making, service quality and complex tasks.
## Why internal AI platforms matter
Internal AI platforms can be more useful for government entities than general public tools because they can be designed around specific institutional needs.
They can support official workflows, bilingual government communication, internal knowledge management and productivity requirements.
For government departments, this can help improve consistency, reduce time spent on repetitive drafting and support faster response times.
## Responsible use is still important
As with any AI platform, responsible use remains important.
Government employees must still review AI-generated content carefully, especially when working with policies, official communication, personal data or sensitive government information.
AI can support speed and productivity, but human review, accuracy checks and data protection remain essential.
This is why training, governance and clear internal guidelines are important when adopting AI across government workplaces.
## What this means for Dubai residents
For residents and visitors, the launch of Eqamh GPT may not be a public-facing service at the beginning.
However, better internal government tools can indirectly improve the quality and speed of services people receive.
If employees can summarise information faster, draft clearer responses and manage documents more efficiently, this can help improve customer experience over time.
For a department such as GDRFA Dubai, that could support smoother communication around residency, visa and immigration-related services.
## Why this matters
Dubai’s launch of Eqamh GPT shows how artificial intelligence is moving from experimental technology into daily government operations.
The platform is designed to help employees work faster, communicate better and handle information more efficiently.
For Dubai, it supports the city’s ambition to build an AI-enabled government. For employees, it offers a practical tool to improve productivity. For residents, it could contribute to better, faster and more consistent government services in the future.
## Source Credits
Information source/resource owners: Gulf News, General Directorate of Identity and Foreigners Affairs – Dubai, Digital Dubai, Dubai Future Foundation, Dubai Government Human Resources Department, Mohammed Bin Rashid School of Government.
## Image Credits
Image credit/resource owners: Gulf News, GDRFA Dubai, Digital Dubai, Dubai Future Foundation, Getty Images.