This DEWA Setting Could Help Cut Your Water and Electricity Bills This Summer
By Thasmiya
Dubai residents travelling during summer can use DEWA’s **Away Mode** to monitor electricity and water consumption while they are out of the country.
Available through the DEWA smart app and website, the feature sends daily or weekly usage reports and can help customers spot unusual consumption, leaks or appliances using electricity unnecessarily.
## **What is DEWA Away Mode?**
Away Mode is part of DEWA’s Smart Living services.
Customers with smart electricity and water meters can activate it for a selected travel period and receive consumption updates by email.
The feature does not automatically switch off appliances or reduce bills. Instead, it helps residents detect unexpected usage early and take action before waste leads to a higher bill.
## **How to activate Away Mode**
Open the DEWA smart app or visit the official DEWA website.
Sign in to your residential account.
Select **Away Mode** under the Smart Living or consumption-management services.
Choose the start and end dates for your trip.
Select whether you want daily or weekly consumption reports.
Enter the email address where the reports should be sent.
## **How it can help reduce summer bills**
Electricity and water can still be consumed while a home is empty.
An air conditioner left running too cold, a water leak, outdoor lighting or appliances left on standby can increase monthly costs.
Away Mode makes these changes easier to notice, allowing residents to contact building management, maintenance teams or someone with access to the property.
DEWA’s High Water Usage Alert can also notify customers when unusual water consumption may indicate a leak after the meter.
## **What to do before travelling**
DEWA recommends switching off unnecessary lights and electrical appliances before leaving.
Residents should also check taps and pipes for leaks, adjust the air-conditioning settings and shut off the water supply where appropriate.
Outdoor lighting can be connected to timers, while essential appliances should be checked to ensure they are operating safely.
## **Why this matters**
Summer travel often means homes remain empty for several weeks.
Monitoring usage through Away Mode can help Dubai residents avoid unnecessary consumption, detect possible faults and prevent unexpected DEWA bills while they are away.
It is a simple digital setting, but it works best when combined with basic checks before travelling.
## **FAQs**
### **Does DEWA Away Mode automatically lower my bill?**
No. It monitors electricity and water use and helps users identify unusual consumption that may be increasing their bill.
### **Can I use Away Mode while outside the UAE?**
Yes. Consumption reports can be reviewed remotely through the registered email and DEWA’s digital services.
### **Where can I activate Away Mode?**
It can be activated through the DEWA smart app or official DEWA website.
### **Does Away Mode detect water leaks?**
It can help reveal unusual water consumption. DEWA also provides a High Water Usage Alert service for possible leaks after the meter.
## **Source Credits**
Information source/resource owners: Dubai Electricity and Water Authority, DEWA Smart Living, DEWA Away Mode and official DEWA summer-awareness campaigns.
## **Image Credits**
Image sources are combined from AI-generated visuals and other platforms. If any owner wants to be mentioned or any content needs to be changed, please email us at **concerns@whatmatter.ae**.